Free

Consultation and quotation

4-8

Weeks in the workshop

GIA · HRD

Certified

Discretion

When you're planning a surprise

Why Jewelry Concierge

This is not personalization from a list. This is a design written from scratch.

Luxury we measure by our relationship with you, not by the label.

You start with a conversation

You are not choosing from a display case. We start with a conversation about you, the occasion and the material, and the design grows from there.

A design made only for you

Every commission is made from scratch, out of your story. A single piece that will never appear on anyone else.

Certainty in every detail

The jewelry is handmade by the finest Polish goldsmiths, and every stone is confirmed by a GIA or HRD certificate.

Marlena Masiejczyk, projektantka i dyrektor kreatywna Sen Jewelry
Founder, creative director and designer of Sen Jewelry

Marlena Masiejczyk

"I take jewelry design very personally. Every project begins with a conversation with a person, with their story, their emotion, their dream."

I am a jewelry designer and a certified diamond grader of GIA and HRD Antwerp. For over twenty years I worked in the international world of fashion, with houses such as Louis Vuitton, Dior, Valentino and Ralph Lauren. I also created for ELLE and Glamour.

The aesthetic of my work grew out of years spent in New York, London, Milan and Asia. That is where I came to know natural stones and learned the craft.

Thanks to that experience, your design is not a sketch from a catalog. It is a conversation with someone who knows how jewelry looks on the red carpet and how it should feel on your hand every day.

Discover our story

The path from emotion to symbol

Guided personally, with care for every detail of the process.

01

You fill in the form

Two minutes

A few questions about the type of jewelry, the occasion and how to reach you. You do not need a finished idea. Every question has an "I don't know yet" answer.

Book a conversation
02

We talk

30–45 minutes · phone, video or WhatsApp

You talk, Marlena takes notes and asks. If you are preparing a surprise, you will agree on a time when you can speak freely.

03

You receive the concept and the quote

Up to five business days

A drawing, a proposed certified stone and one figure. No costs that appear later.

04

You approve the design

3D visualization

The model shows proportions better than a drawing. Marlena makes changes until you have no doubts left. Only now does the deposit appear.

05

It is made in the workshop

4–8 weeks

Handmade by our goldsmiths. At this stage there is nothing left for you to do.

06

You receive it

In the boutique or by insured delivery

We put the stone certificate in the box. You open it and touch the finished jewelry for the first time.

Reviews

I came with my grandmother's stone and a vague idea. Marlena asked a few questions and everything fell into place. I wear that ring every day.

Aleksandra W.

I wanted to propose but had no idea where to start. The whole process turned out simpler than I expected, and the design was exactly her style. She said yes.

Michał K.

I was afraid of hidden costs and disappointment. I got a quote with no surprises, and the result went beyond what I had imagined.

Karolina D.

I saw the 3D model before anything was made. We made two small changes and only then did the work begin. No surprises at collection.

Natalia S.

Book a consultation

Contact Details

Context & Intention

Style & Aesthetics

Material & Jewelry Type

Formal Information

  • usługa Jewelry Concierge dotyczy projektów indywidualnych,
  • minimalna wartość realizacji projektu wynosi 5 000 PLN,
  • bezpłatna konsultacja ma charakter wstępny i nie zobowiązuje do zawarcia umowy,
  • jednorazowa konsultacja ekspercka dotyczy każdego z naszych projektów z oferty on-line w formie mailowej lub telefonicznej po uprzednim wypełnieniu formularza.

Administratorem danych osobowych jest Sen Jewelry. Dane przetwarzane są w celu kontaktu, przeprowadzenia bezpłatnej konsultacji oraz ewentualnego dalszego procesu współpracy, zgodnie z art. 6 ust. 1 lit. b i c RODO. Szczegółowe informacje znajdują się w Polityce Prywatności dostępnej na stronie internetowej.

After submitting the form, we will contact you to schedule your consultation.

FAQ

Frequently asked questions

How long does the whole process take?

From the conversation to collection it usually takes 6–10 weeks, of which the making itself is 4–8 weeks. The rest is closing the design and selecting the stone.

How much does it cost?

The minimum value of an individual commission is PLN 5,000. The conversation, the concept and the quote are free, and you pay only after approving the design. Below that amount Marlena will help you choose from the collection.

I don't know what I want. Is that a problem?

No, that is the starting point of most projects. The conversation exists precisely to name it.

Will I see how it looks before it is made?

Yes. First a drawing, then a 3D model. Marlena revises the design for as long as it takes. Nothing goes to the workshop without your yes.

I am preparing a surprise. What about discretion?

We agree on a time and a channel of contact that are safe for you. We send nothing to a home address without arranging it first. The size can be estimated from what you already know, without involving the person receiving the gift.

I have my grandmother's stone. Can anything be done with it?

Usually yes. Marlena needs to see the material, in a photo or in person, and will then judge whether it can be reset. If it cannot, she will say so straight away.

And if the quote does not convince me?

You walk away and pay nothing. The quote gives you a basis for a decision, it does not commit you to anything.

Where do the stones come from?

Natural and lab grown diamonds, and colored stones with a GIA or HRD Antwerp certificate. You receive the certificate together with the finished jewelry.

Projektantka biżuterii szlachetnej Marlena Masiejczyk
Pierścionek ze szmaragdem w otoczce z diamentów, realizacja Jewelry Concierge

Your Story. Your Dream.

One sentence is quite enough to begin.

Book a conversation